Our Services

Your Care, Your Way

We provide person-centred care that is informed by the client and those who know them best. We will listen to our clients and record their preferences carefully in a care plan so all carers understand these before they visit. Care plans are written WITH our clients, not for them.

From general help around the home to more complex personal care as well as sensitive support at the end of life stage, we can provide support for a variety of needs. Our team work closely with you, with each other and with other professionals to ensure you receive holistic, caring and individualised support.

Meet our Team

Safe | Professional | Reliable

Our care is regulated by the Care Quality Commission (CQC), the regulator for social care in England who set standards that we must meet. They ensure the health and social care provided is safe, effective, responsive, caring and well-led. In 2017 NEDCare was inspected by the CQC and was rated “good” across all areas, and in 2021 the CQC confirmed that this rating has been maintained.

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NEDCare’s Covid-19 Policy

We understand that inviting someone into your home, especially during a pandemic, can be an area for concern. Therefore, we’d like to reassure you that:

All of our staff wear enhanced PPE (Personal Protective Equipment)

Our infection control procedures are robust and meet with national standards

Our Care staff undergo weekly Covid-19 tests and vaccinations are available for the whole team

We take the utmost care to ensure the safety of both our staff and clients, and our policies are regularly reviewed in line with Government guidelines.

Tackling COVID-19

We are monitoring daily the official advice from the NHS, Public Health England, UK Govt and Devon County Council, and providing regular updates to clients regarding our contingency planning and any special measures that we may take.

We are also stepping up support to our staff through this particularly challenging time and help them to stay safe and to help avoid the spread of infection.

We are in contact with other providers and our health, voluntary and civil sector colleagues locally, to ensure continuity of support to vulnerable individuals and making the most of local volunteer networks where possible.

Government guidance on home care provision

ACAS advice for employers and employees

Support

“NEDCare works with clients in ways that offer them choice about how their care is delivered... ultimately ways that give them dignity”

Julia DarbyNEDCare Co-Founder

Fundraising and donations help us to provide a high quality service for those who most need it.

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If you would like to discuss your care needs in more detail, or you are considering a career as a Carer, give us a call on 01647 279211 or fill in the contact form.

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