Author: NEDCare

Mags Naylor takes over as CEO of NEDCare

Julia Darby is stepping down in her role as NEDCare CEO to run the NEDCare trading subsidiary Community Care Connect, aimed at helping other communities to develop new services that fill care gaps.

Julia is handing over the CEO role to the capable hands of Mags Naylor. Mags has extensive experience in the charity sector, having worked in a range of organisations for the past 20 years, including nearly 7 years as CEO of Exeter Leukemia Fund. In her role with NEDCare, Mags is looking forward to developing services to put clients’ needs at the forefront, expanding the offering to cater for what the community needs.

Outside of work, Mags enjoys gardening and supporting two football teams (Manchester United and AFC Bournemouth!).

A morning in the life of a NEDCare Carer!

Kate’s dog, Ethel, on her early morning walk

Our Senior Carer, Kate, describes her morning visiting clients….

“An early start for me this morning, saw a glorious sunrise when I walked my dog Ethel at 5am, got ready for my shift and headed to Lustleigh for 7am.

First lady pleased to see me, a 45 min visit, I helped her with her shower routine and with dressing. Fed her dog and completed a few essential jobs so she could enjoy her day. All jobs completed there then back to my car and a lovely sunny drive to Moretonhampstead.

This visit was a little longer than my last one, an hour to help a gentleman with a shower, drying and dressing, medication and breakfast. Both he and his wife have lived in Moreton for many years, whilst completing these tasks I learnt a lot about his time as a Parish Councillor and his time spent farming

Next stop Chagford, again an hour visit to help a lady with dementia begin her day, helped this lady have a bath, wash her hair, helped with drying, dressing and drying her hair. Then helped with breakfast, medication and ensured she had everything she needed until her next visit. Lots of TLC needed on this visit as the lady can be confused and needs lots of reassurance.

Next stop to a farm just outside Chagford, this time to assist a gentleman with his shower routine, drying and dressing, this visit is an hour and a quarter. Gentleman has poor mobility and without our help would not be able to have a shower which he enjoys. We had enough time left to have a chat about his life as a farmer and to have a coffee and enjoy the views from his house.

Last visit of the morning, I drive past Castle Drogo, looking amazing in the sunshine and head to Drewsteignton to help a lady prepare her lunch and to complete a few domestic jobs. We were lucky, not many jobs today so we went outside to enjoy the sunshine and the garden. Without her wheelchair, she would not be able to go outside, so I assisted her in transferring into her wheelchair so we could go outside and enjoy the sunshine.”


We’re recruiting a new CEO!

Having worked as a co-founder with a small but dedicated team of local people since the beginning of NEDCare, Julia Darby will soon be stepping down from her role as the charity’s Chief Executive to develop the NEDCare trading subsidiary Community Care Connect, aimed at helping other communities to develop new services that fill care gaps.

As a result, we are looking for a highly motivated and capable individual to take the helm as new Chief Executive Officer of NEDCare.

The successful candidate will have a proven track record of providing strategic leadership, and demonstrate the ability to develop a charity, social enterprise or similar organisation, with at least 3 years’ experience.

Find out more about this exciting role here.

Meet our Carers

We’re very proud of our dedicated, dynamic team of Carers, who work hard to ensure that they deliver the highest quality of care.

Our Carers are from a variety of backgrounds and walks of life, and range in age from school leavers to those in retirement!

Read about some of our Carers and why they like working for NEDCare:


Annie has been a Carer at NEDCare for the last 2 years. Hailing from North Devon, Annie is the youngest Carer on our team, at 20 years old.

Annie says, ‘working with NEDCare has for sure been a wild ride but I wouldn’t change it for the world as it’s made me who I am today. I’ve got some amazing friends who also work at NEDCare – we’re just one big family!’

Currently Annie is working on a Level 2 Diploma in Care, and outside of work can be found working on a van build with her step-Dad, to go on adventures in with her dog Cooper!





Hilary has been working with NEDCare for the past 2 years, having moved down to Devon from Somerset. Previously a biochemistry research assistant and special needs teacher, Hilary is now in her 60s, has retired and lives just outside Lustleigh.

Hilary was looking for some voluntary work to keep her occupied when she found NEDCare.

She says that ‘in the summer there’s plenty to do in my garden, but winters can be long on Dartmoor!’. As she has always lived in the country, she enjoys talking to clients about a wide range of topics, and never struggles for things to talk about. ‘The best part of working for NEDCare’, Hilary says, ‘is knowing that you make a big difference to people’s lives, both practically and emotionally’.

Hilary was attracted to NEDCare’s ethos of being a charity, and a local organisation making people’s lives better in the community. She says, ‘the flexibility in hours works well for me; it fits in with my retirement and family life’. Outside working for NEDCare, Hilary enjoys long walks with her dog on the moor, growing veg, tending to her chickens and spending time with her grandchildren.


Jax has been a Carer at NEDCare since March 2020.

She says, ‘My name is Jacquie but I’m mostly known as Jax. I’m originally from Zimbabwe and have been living in the UK since 2001. I’m a mum to three boys, live in Chagford and have been based here for the last 3.5 years.

I have been involved in care work for roughly 20 years, although in and around various family commitments.  I was introduced to NEDCare and the services they provide when a family member needed their support. Through this, I gained first-hand experience of the care and support they provide.

I’ve been working with NEDCare since the beginning of March 2020, just as the pandemic hit the UK. Since working with NEDcare, I have experienced many challenging experiences, which were easily overcome by the support of the team.

I love working as a domiciliary carer, having the opportunity to support elderly and vulnerable people, helping them to be comfortable in their own homes. The variety of clients and support they need keeps the job interesting as no two days are the same.

I’ve enjoy driving to our client’s homes as Dartmoor is one of the most beautiful places I’ve ever seen! I feel privileged to work alongside such a caring and committed team of carers as well as supporting our wonderful clients. I feel blessed to be able to do this work.The variety of care needs vary from client to client, from social interaction; providing physical support in food preparation, housekeeping tasks to the more intensive personal care needs; and sadly on occasion supporting palliatively at end of life.

Outside of NEDcare, I enjoy running, reading and spending quality time with my family. I volunteer as a baby & toddler group leader for two groups in Chagford and I’m part of the leadership team at Chagford Gospel Church.
I’m very grateful to be able to work with both the young and the elderly as this provides a good balance with early learning through to end of life. In short, I love what I do!’



NEDCare Launches Fundraising Lottery

Now there is a new way to support the work that NEDCare does to provide care in your local community – our fundraising lottery!

For just £1 per week you will be in with a chance of winning up to £25,000 every Friday! As the eligibility threshold for support from the local authorities has been steadily rising, many older people now struggle to pay for the support they need, often having to choose between food, heat or much-needed care. NEDCare’s vision as a charity is to provide ‘care for everyone who needs it, where and when they need it,’ which sometimes involves subsidising the cost of care for those less able to afford it. In order to do this, we are reliant on fundraising and donations.

If you join our lottery, for every £1 you play each week, you’ll receive a unique 6 digit lottery number. Every Friday, a winning number is drawn at random. If your digits are in the same positions as the digits in the winning number sequence, you win a prize!

A minimum of 50% of the total lottery proceeds go towards supporting the work carried out by NEDCare.

Sign up via our website

Keep an eye out for the winning numbers every Friday on the Unity Lottery Facebook Page.

Support NEDCare when you shop at the Co-op

The Co-op Local Community Fund supports projects across the UK. When Co-op members buy selected Co-op branded products, they give local causes a helping hand.

We are a Community Fund Cause, meaning that you can select NEDCare as your cause to support when you shop at the Co-op. The Co-op give 2p from every pound spent on selected products and Co-op services to support community organisations like us.

When you support NEDCare in this way, funding goes towards subsidising the cost of care for people who can’t afford it.

Thank you to everyone who has chosen us as their cause so far!

Many Co-op members still haven’t chosen a cause to support, so become a member and show your support for NEDCare here.

Gift Aid on Donations

Photo credit: Josh Appel on Unsplash

We have been a registered charity since last year, meaning we are able to offer Gift Aid on all eligible donations. This means that we will be able to claim an extra 25p for every £1 that is donated, and it also increases your tax relief.

For more information on Gift Aid, click here.

We rely heavily on donations, allowing us to continue to provide care for those who most need it in our local community. From leaving a Legacy Gift in your will, to donating an amount each month, there are several ways you can help. If you would like to donate, you can do so here.